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USwitch £75 voucher

xgenerator
First Timer
Message 7 of 7

It's been 90 days since I signed up using the uswitch link to my TalkTalk broadband and TV account. I haven't as yet received my £75 voucher. Please could you advise when I will receive it. Regards Mark

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6 REPLIES 6

Message 1 of 7

This is rather dissappointing as I used the e-mail link sent via TalkTalk/Uswitch when applying for the service! I will use the complaints procedure!

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Message 2 of 7

Hi xgenerator

 

Unfortunately there is no sale tracked through AWIN, 

 

It appears that you signed up with the wrong package, meaning that you are ineligible for any vouchers.  

 

I can only advise that you follow our complaints procedure to dispute this. 

 

Sorry for any inconvenience caused

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Message 3 of 7

Hi, it's been a few weeks now, have you got any news yet?

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Message 4 of 7

Hi @xgenerator

 

Thanks for updating your profile.

 

I will contact the team at AWIN and get back to you. 

 

Thanks. 

Message 5 of 7

Hi, I've updated my details as requested. Regards Mark

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Arne-TalkTalk
Support Team
Message 6 of 7

Hi @xgenerator

 

Thanks for your post.

 

If you would like us to look into this, please can you update your community profile to include your home telephone number, we will then be able to have a look at your  account.

To do this go into 'my settings' then 'personal information' then add your details.

Thanks