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Upgrade offer

Walkyc
First Timer
Message 7 of 7

Hi All

I recently upgraded my broadband with the added incentive of choosing a free gift, either a ring door bell, Amazon echo etc I upgraded but I have never heard back about choosing my free gift for this upgrade? Please can someone advise how I do this? 

Thank you 🙏🏻 

6 REPLIES 6

Message 1 of 7

 @Richard Cox can you start a new topic regarding this and I can escalate this for you. 

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Richard Cox
Chatterbox
Message 2 of 7

Same here, upgraded in October 2021 and chose the Echo Dot option, have heard nothing since.

RjCox
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Message 3 of 7

Hi Walkyc,

 

Really sorry about this.

 

Have sent you a PM requesting for further details, I'll then look into this for you.

 

Thanks,

Jo

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Walkyc
First Timer
Message 4 of 7

It’s been 2 months so far, I did choose the Amazon echo option 

thank you for replying 

Arne-TalkTalk
Support Team
Message 5 of 7

Hi @Walkyc

 

What gift did you choose?  I can escalate it for you.

 

Regards

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ferguson
Community Star
Message 6 of 7

How recently? There is a 37 day lead-in period before the offer can be redeemed. 

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