Upgrade/renewal offer

[Kat257]

Hi I recently renewed my contract with talk talk and selected the Alexa offer however this hasn’t arrived. How can I get in touch with talk talk to follow this up

[Annobrien]

Hi I’ve started my own thank you

[Arne-TalkTalk]

@Annobrien  Can you start your own topic and we can start to help. 

[Annobrien]

Hi I also upgraded and have not heard anything about the few product to even choose one and my first bill is ready and still not heard anything can anyone help please 

[Arne-TalkTalk]

Thanks for the update. 

[Kat257]

All sorted thank you for your help

[Kat257 · Accepted solution]

Yes I followed the link to the pack

[Arne-TalkTalk]

Please ensure that you are selecting the official product. 

[Kat257]

Hi
I received the email code but it didn’t work and said it was invalid
Thanks

[Arne-TalkTalk]

I will escalate this for you.

[Kat257]

Yes it was the echo dot
Thank you

[Arne-TalkTalk]

Hi @Kat257

Was it the Echo dot that you selected? 

I will escalate this for you.

[Gliwmaeden2]

Forum staff can chase this up for you, but it will be Monday-Friday, @Kat257.

Imperative to have your community forum profile details completed so that they can identify your account. 

Please go via your avatar/name; settings; Profile Wizard.