Voucher

[Andrew wormald]

Hi there,

I have been a customer for over 3 months and still no word about the voucher that was so heavily advertised… was it false advertising? If not please contact me with the voucher as stipulated or else I will report this to the ASA and take it further.

[Arne-TalkTalk]

@Janey68  Please start you own topic to save any confusion, we can look into it then.

[Janey68]

I received my voucher but not for tge correct amount, promised £130 and they only sent £100 voucher. Emailed them back and their response was to send the same link for £100. Realky not good. I have sent anotger email but no response. Can someone tell me how I get what I was promised? 

[Arne-TalkTalk]

Hi @Andrew wormald

If you haven't already received it 

The vouchers will be issued in the next few days. 

Please keep an eye on your spam/junk mail folders for an email from giftcloud. 

Regards

[Arne-TalkTalk]

Thank you 

I will contact the team responsible for the vouchers. 

I'll post back when they reply. 

Regards
 

[Andrew wormald]

Hi there,
It was a £90.00 voucher

Please see below snippet from my confirmation email.

[Arne-TalkTalk]

Hi @Andrew wormald

What was the amount of the voucher?

I will escalate this for you.

[Andrew wormald]

Done - thank you

[Gliwmaeden2]

Please add your Talktalk landline number to your community forum profile details for TT staff to identify your account, @Andrew wormald.

Go via your avatar/name; settings; launch profile wizard. 

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