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Web Chat

tsuichung
Popular Poster
Message 1 of 11

Coronavirus is really changing how businesses adapt and work. You closed down many of your phone lines and I can't reach you on the community forum or Twitter. 

 

Talk Talk really needs to keep up pace and set up a chat on their website so customers can webchat with a TT staff regarding the issues they are facing. 

 

 

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10 REPLIES 10

tsuichung
Popular Poster
Message 2 of 11

Also you need to have a possibility of being able to cancel or end a contract online rather than say we need to call you to do so. 

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hosay299
Philosopher
Message 3 of 11

The site info is for before the c19 event so that why and the community site does work but takes days to week for a reply so they have high work flow

 

 

Hope that help Regards Joe
If so then give me a Kudos ( Click the Thumb up Button)
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72john27
First Timer
Message 4 of 11

I cannot find 'web chat', where's it gone? Renewed my contract last week and now cannot receive incoming calls!

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72john27
First Timer
Message 5 of 11

Where has Webchat gone? Can't find it.. Renewed contract last week and now cannot receive incoming calls.

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Jupsie 44
First Timer
Message 6 of 11

Bring back Web chat so easy than phoning

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Jupsie 44
First Timer
Message 7 of 11

Bring back Web chat easy than phoning

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ferguson
Community Star
Message 8 of 11
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bolero1966
First Timer
Message 9 of 11

hello, my router stopped working, after connecting another old router, the internet speed is very slow. What should I do?

Jaro
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Message 10 of 11

@bolero1966 Please start your own topic.

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maslana167
First Timer
Message 11 of 11
czesc jak zamknac konto
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