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What is going on?

MrBloff
Conversation Starter
Message 41 of 41

I was told

"Lucelleann at 14:05, Jan 2:
I understand. I'll include this information on the complaint documentation. As explained above, this matter will be raised to our higher management for further assistance in processing your request to receive a deadlock letter. You may expect an update within 3-5 working days."

 

I have had no update and im waiting for my deadlock letter.

Can someone explain the delay please?

 

Here is another thread explaining whats gone on.

 

https://community.talktalk.co.uk/t5/Broadband/Best-alt-ISP-to-talktalk/td-p/2439559

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