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What’s included in my package?? Calls

Mesonia
First Timer
Message 5 of 5

hi, 

im a new customer and cannot find what my actual package includes, in particular what calls cost from my landline. 
I have fibre 65 and tv package at £4 a month plus NOW tv essentials pack. 
thanks 

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4 REPLIES 4

Mesonia
First Timer
Message 1 of 5

Thanks. @Gliwmaeden2  
that was all I needed to know. I had unplugged my landline thinking all calls were subject to std rate charges. 
Thanks. 

Gliwmaeden2
Community Star
Message 2 of 5

Unless specifically part of the particular deal, your calls are NOT included.

 

Everything is itemised in My Account. 

 

Deals vary hugely.

 

Please wait for staff to reach your thread to reply. If not Friday, they'll reply next week. 

 

 

Gliwmaeden2, a fellow customer.
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Message 3 of 5

thanks @Gliwmaeden2 Gliwmaeden, 

I understand that, however when I looked at the pricing list, I wasn’t sure which package applies to me. What

os TV plus, and Essentials, that said do I have it?? Are my evening and weekend calls free or do I need to pay 21p per min for all calls? 
thanks 

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Gliwmaeden2
Community Star
Message 4 of 5

Calls cost quite a bit these days, @Mesonia:

 

https://community.talktalk.co.uk/t5/Articles/UK-call-costs/ta-p/2205242

 

If you use the landline a lot it is worth getting the Anytime UK calls boost added. 

 

Full price is £14.00 per month (minimum commitment one month) to cover 01, 02, 03 landline numbers and ordinary mobiles, up to an hour. 

 

Could get it discounted if you speak to LOYALTY on 03451 720046 (free from your landline).

Gliwmaeden2, a fellow customer.
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