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When will I receive my Amazon Tech Pack

dappadan
Popular Poster
Message 9 of 9

I renewed my contract back in May after receiving an offer of an 'Amazon Tech Pack' but still yet to receive anything. Can you please help resolve? Said 30 days in the offer and it's been more like 60 😞

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8 REPLIES 8

Gliwmaeden2
Community Star
Message 1 of 9

Staff are unlikely to be back before Monday now, @dappadan.

Gliwmaeden2, a fellow customer.
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Message 2 of 9

So I've provided my details but still no response 😞 

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Message 3 of 9

Hi dappadan,

 

I'm sorry you haven't received your Amazon Gift code, we'll look into this. Have sent you a PM asking for some details. 

 

Thanks,

Jo

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Gliwmaeden2
Community Star
Message 4 of 9

I'll re-escalate this for you, @dappadan

Gliwmaeden2, a fellow customer.

Message 5 of 9

Still not received my 'code'. Nothing in my email or junk folder. Can you please resolve?

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Message 6 of 9

HI @dappadan

 

Your code was sent on the 29-May-2021 01:15 to your Hotmail.com address , have you checked your spam/Junk mail folders? 

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dappadan
Popular Poster
Message 7 of 9

Thanks for your help, details added😁

Gliwmaeden2
Community Star
Message 8 of 9

Please add your Talktalk landline number to your community forum profile details, @dappadan, so that staff can identify your account. 

 

Please go via your avatar/name; settings; launch Profile Wizard. 

 

Your thread is in the queue for attention. Please look out for their reply (Monday to Friday).

Gliwmaeden2, a fellow customer.