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Where is the £90 sign up offer?

SystemsMalfunction
First Timer
Message 4 of 4

When I signed up for this service, a special offer was in place for a £90 gift card 90 days after signup.

 

The receipt email said I would recieve information about this by email.

 

It has now been over 120 days and I have heard nothing.

 

I also cannot find a customer services phone number or email address. Everything links to this forum.

3 REPLIES 3

Arne-TalkTalk
Support Team
Message 1 of 4

Hi @SystemsMalfunction

 

The voucher will be issued in the next few days. 

 

Please keep an eye on your spam/junkmail folders for an email from giftcloud. 

 

Regards

0 Likes

Arne-TalkTalk
Support Team
Message 2 of 4

Hi @SystemsMalfunction

 

I will contact the team responsible for the vouchers. 

 

I'll post back when they reply. 

 

Regards
 

0 Likes

Gliwmaeden2
Community Star
Message 3 of 4

Support over the phone: 

 

03451 720046 or 03451 720088

 

Chat is available from the link on this page:

https://community.talktalk.co.uk/t5/Articles/Our-live-chat-team/ta-p/2230529

 

Opening hours should also show there, @SystemsMalfunction.

 

Staff on the forum reply on here Monday to Friday, daytime. 

 

Any notification emails you get are from a No Reply address. 

 

Gliwmaeden2, a fellow customer.