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cancelling service

jordanwhite2434
First Timer
Message 2 of 2

Hi 

 

I've been trying to contact TalkTalk all day to cancel as the prices are going up and frankly I can get a better deal elsewhere, but there is no answer! I've only now been able to get home to find live chat closed and now their phone lines closed too. Is there a contact form or email I can use to contact them regarding my contract? The deadline is apparently tomorrow to cancel without charge but I only saw the email about it today.

 

 

Thanks! I hope this is the right area to post this.

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jordanwhite2434
First Timer
Message 1 of 2

Bit of an update, I was able to get through on the phone and spoke with a nice guy who has changed my plan from £26.50 (would have been like £29 with increase) down to £23.95 with fixed price included 18 month contract so definitely worth talking to TalkTalk about it.