I received my bill today. There was a message there
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I tried the link, but it isn't obvious where to look from there.
I probably missed something, but if anyone has already found the answer, can you let me know what changes are being made specifically to DIRECT DEBIT charges (as implied above).
I'm not over concerned so wouldn't want anyone wasting time as I have trying to find the answer. I pay by DD and as far as I know, I get charged for the service I'm using, unless, as I say, I've missed something.
Thanks
(PS: at the top of the email
We've changed the way this email looks to make it clearer and easier to understand!!!)
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Hi dave p
Late payment fee is now £12.50
Direct Debit rejection is now £12.50
Paper bills are now £2
Credit card rejection is now £12.50
This can also be found on our pricing page here
Hope that helps
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Thanks for the reply.
OCE_Arne wrote:Hi dave p
Direct Debit rejection is now £12.50
Hope that helps
It might have been better to have put that in the first place.