on 25-06-2022 07:32 AM - last edited on 25-06-2022 07:57 AM by Gondola
Hi can I have some confirmation off my new reduced price deal from is my bill fair that was done in may 25th that for reduced price for £30.50 for 24 month contract I signed up in may with is my bill fair.
When will my new contract be activated at the lower price?
obscured for customer security
on 27-06-2022 10:29 AM
on 25-06-2022 08:08 AM
I've removed your personal data just for your protection.
You'll have a reply from TalkTalk Support from Monday regarding your customer order enquiry.
I thought you were in contract to March 2023? So this would be a change of contract? Is that correct? There may be an Admin charge for a change of contract unless that's been waived as part of the deal.
TalkTalk Support will confirm. Or you may call the Loyalty team / Better value renewals team.
LiveChat to TalkTalk Support (excluding contract cancellations) is here: Our LiveChat team. Wait for the light blue Chat now button to appear; It's grey or clear when busy or offline.
Opening hours are here: When to contact TalkTalk?
TIP - Pause tracker blocking in the browser, ad-blockers and similar blocking software to avoid conflict with LiveChat's operation.
Calls to Customer Services on 0345 172 0088.
TalkTalk supports the Text Relay Service: It's 18001 then 0345 172 0088.
on 25-06-2022 07:57 AM
Ring 03451 720088, @terrys2207.
Staff won't be back on here before Monday now. Sometimes a new contract takes till the new bill to show in My Account, but it's worth checking that all is going to be as expected!
If a full month has elapsed, definitely take this up with Talktalk via that number. They are open today 9am till 6pm, but not Sunday.