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incorrect email address

adaada1337
First Timer
Message 3 of 3

When registering by phone, incorrect email data was entered and I can't log into my account now,
because the email address that does not exist due to incorrect registration.

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2 REPLIES 2

Ady-TalkTalk
Support Team
Message 1 of 3

Hi adaada1337, please post back to let us know how you get on.

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


Gondola
Community Star
Message 2 of 3

Hi adaada1337 

 

You must contact Customer Service to get the email address corrected so that you can login to your customer MyAccount.

 

LiveChat to TalkTalk support is here:  Our LiveChat team.  Wait for the light blue Chat now button to appear; It's grey or clear when busy or offline.

 

Opening hours are here:  When to contact TalkTalk?

 

TIP - Pause tracker blocking in the browser, ad-blockers and similar blocking software to avoid conflict with LiveChat's operation.

Calls to Customer Services on 0345 172 0088 are free from a TalkTalk home 'phone but otherwise are at a standard landline call rate.

 

For calls to Customer Service agents from a mobile, use 0203 441 5550.

 

TalkTalk supports the Text Relay Service: It's 18001 then 0345 172 0088.

GondolaVolunteer 2017-2021

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