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loyalty or retention

kkkev11
Whizz Kid
Message 3 of 3

does anyone know if loyalty dept and retention dept are the same at talktalk ??!!

wizard
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2 REPLIES 2

Message 1 of 3
thanks so that means they all read from script and will not give any loyal customers any good deals then at least i know now so its not worth another try !! thanks for info
wizard
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Divsec
Community Star
Message 2 of 3

They get asked the same questions so yes.

I don't work here and all my opinions are my own.
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