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phone package offer not kicked in

alalth
Conversation Starter
Message 3 of 3

i got an email on 11th October offering me to renew my phone package for £5 a month for 18 month.

My old contract ran out but i dont see the reduction in price at the section for bills.

Wondering if some kind mod could check this for me please,thanks in advance.

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2 REPLIES 2

alalth
Conversation Starter
Message 1 of 3

I was looking at the bills section ,it wasnt there but will wait longer then,thanks for your quick reply.

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ferguson
Community Star
Message 2 of 3

Any changes should be reflected on the next available bill, have you received one recently?