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voucher

Lynnie3
First Timer
Message 4 of 4

Okay, after talking to talk talk team twice, emailing talk talk manager and confirming some stuff, I have yet to receive my £80 voucher - it's now over 90 days...I am at a loss as to why, oh why, it is so difficult to arrange for an evoucher to be sent to an email address? Should I go direct to comparethemarket? ( I arranged my service through them) I am just so disappointed and disheartened by this talktalk service...they seem happy to take my direct debit every month but still fail to deliver what has been promised to me and to countless others.Please sort this out.

3 REPLIES 3

Arne-TalkTalk
Support Team
Message 1 of 4

Hi @Lynnie3

 

The vouchers will be issued in the next few days. 

 

Please keep an eye on your spam/junk mail folders for an email from giftcloud. 

 

Regards

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Arne-TalkTalk
Support Team
Message 2 of 4

Hi @Lynnie3

 

I will contact the team responsible for the vouchers. 

 

I'll post back when they reply. 

 

Regards
 

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Gliwmaeden2
Community Star
Message 3 of 4

@Lynnie3, staff can't identify your account unless you add your Talktalk landline number to your community forum profile details. 

 

Please go via your avatar/name; settings; launch profile wizard.

 

Moving this to the billing section for you. Please look out for a reply from them in the coming days (Monday to Friday).

Gliwmaeden2, a fellow customer.
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