on 17-11-2021 11:57 AM
Okay, after talking to talk talk team twice, emailing talk talk manager and confirming some stuff, I have yet to receive my £80 voucher - it's now over 90 days...I am at a loss as to why, oh why, it is so difficult to arrange for an evoucher to be sent to an email address? Should I go direct to comparethemarket? ( I arranged my service through them) I am just so disappointed and disheartened by this talktalk service...they seem happy to take my direct debit every month but still fail to deliver what has been promised to me and to countless others.Please sort this out.
on 23-11-2021 02:28 PM
on 18-11-2021 11:21 AM
on 17-11-2021 12:11 PM
@Lynnie3, staff can't identify your account unless you add your Talktalk landline number to your community forum profile details.
Please go via your avatar/name; settings; launch profile wizard.
Moving this to the billing section for you. Please look out for a reply from them in the coming days (Monday to Friday).