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why did you disconnect me?

lidiaasenova
First Timer
Message 3 of 3

I canceled Direct Debit twice. I paid my bills online on time. I'm still getting emails for my payment to be made. Please check my payments fully. I asked the online chat for help, but they left the chat unfinished.

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2 REPLIES 2

SocialTeamJo
Support Team
Message 1 of 3

Hi lidiaasenova,

 

Did you make the payment via My Account?

 

Thanks, 

Jo

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Gliwmaeden2
Community Star
Message 2 of 3

I'm afraid that it will be Monday at the very earliest before staff reach this, @lidiaasenova.

 

I'll move your post to the billing section for attention. 

Gliwmaeden2, a fellow customer.
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