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2nd Wifi Extender Kit query

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5 REPLIES 5
Highlighted
First Timer

Hi All,

 

I have received my 2nd wifi extender kit yesterday and I try to pair it with my existing wifi extender kit already working in my home since last year. Only one power light is solid green and no other lights appearing on the extender kit with arms. 

Can any one help my how to pair my new extender kit with the old one.

thanks 

Highlighted
Community Team - TT Staff

Hi @maanpujhi have you tried this articleWi-Fi Extender Kit guide 

 

please can you ensure that your community profile includes your landline number so we can tie up your screen name to your account. (click on your avatar to view the information > Settings > Launch Profile Wizard,put your phone number in box, then scroll to the bottom of page and click save)
SimonB
Highlighted
First Timer

hi Simonb,

 

Yes I have already check with the extender guide and do as it told couple of times but it is not working. Should I pair the new kit separately and left the old kit as it is working?

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Community Team - TT Staff

Hi,

 

@KeithFrench - Would you be able to offer any more advice? 🙂

 

Thanks

 

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Community Star

That is what I would do, keep them separate.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please mark it as the Best Answer.
OCE's and Community Stars - Who are they? 

Highlighted
First Timer

Thanks...