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ACTIVATION DAY AND NO WIFI- Got Email Internet activated

Sijuchan
First Timer
Message 5 of 5

I moved house and waited for the internet for 10 days at last activation day no internet. Got mail internet activated and ready. But no wifi. Managing these 10 days with mobile data network..I am soo tired. Getting error message  "You do not have permission to view this directory or page.". Called several times to service they said it will activate in midnight. Then why are you people sending mail ready to go? 

Waiting till midnight.... Do not know what will happen tomorrow? Need to do lots of work. But no internet ...Finger crosssed

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4 REPLIES 4

Message 1 of 5

Hello,

 

I'm sorry for the delay and thanks for the update. Please let us know if you need any assistance.

 

Thanks

 

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Sijuchan
First Timer
Message 2 of 5

Thanks for the replay. Internet connection working now. 

I am not using phone.

I will post if again connection lost

 

Thanks

Message 3 of 5

Thanks for the replay. Internet connection working now. I am not using phone . 

I will post again if any problem

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martswain
Philosopher
Message 4 of 5

@Sijuchan what does the indicator light(s) show on your router/hub ?

 

Is your phone working normally and does dialing 17070 get a readback of the correct number allocated to you ?

 

Try turning the router off for 30 minutes.

 

Your line may not be authenticating correctly yet and you may have to wait until later in the day.

 

If the problem persists tomorrow, please post again on this topic.

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