Hi since changing to talk talk i am unable to access several apps on my mobile via home wifi, including instagram and facebook. Having looked at previous threads this appears to be a router problem. Please may you help? Many thanks
I'm sorry to hear you're experiencing problems with your service. Which router do you have? Do you get an error message when trying to access the apps
Thanks for your reply. It is a DLink model DSL-3782 and it will say network error if I try and use the apps. Many thanks
OK thanks can you please update your community profile to include your:
We'll then look into this further. Please do not post this information on this thread Once you've updated your profile please post in your topic to confirm it's updated.
Oh wow! Didn't think I was but checked and turned it off and seems to be working now! Thankyou! That said, does it have to be off to make facebook and instagram work? I do have a child I would like to keep safe online - is there a way around this please? Many thanks!