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Apps not working on wifi

kirstylaing87
First Timer
Message 2 of 2

Facebook and instagram apps stopped working on talktalk wifi last night and has not resumed since. Will work fine on mobile data so the issue is with my broadband. I have tried turning router on and off. Resetting router. Restarting my phone. Resetting the apps. Nothing works. Please help.

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1 REPLY 1

Karl-TalkTalk
Support Team
Message 1 of 2

Hi

 

Log into My Account and check that home safe settings or Kids safe is not active as this can block social media sites.

 

Thanks

 

Karl. 

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