Wow. today is the limit. Monitoring for the last 3 weeks and never achieved anything more than 18.7Mbs Download. Today, not 15 mins ago, Wow, we reach 9.7. Yet according to the account 'report' by some miracle TT ( Service Status) say they have tested at 21 Mbs !!!! Just enough over the guarantee of 20.1 !! Today, for the third time in three weeks, the whole street was off air..but TT say "We have tested your line and its fine" even when the router is turned off and every other house in the street is off air. Wow, I think it might be time for a change of supplier come renewal time
@MRPSENIOR It is best not to start multiple topics as it only causes confusion, the support team are still waiting for a response from you here:
Your sync speed is currently 20.7Mbps and line test is passing. How many telephone sockets do you have? Do you have anything connected to your telephone socket(s) in addition to your router?