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BBC iplayer on new phone forever buffering

First Timer

I have a new android phone which when I try to view BBC iplayer, Netflix etc it is impossible to watch due to buffering. This only happens on this phone and in my house. It works elsewhere. Also I have another phone that work fine. Any ideas?

Community Team - TT Staff

Hi GrahameWithAnE,


Can you please update your community profile to include your:

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread Once you've updated your profile please post in your topic to confirm it's updated.