on 02-04-2020 10:43 AM
Day 3 and I keep receiving emails that the issue has been resolved when it hasnt, my previous post on this forum was not replied to and I cannot get in contact with anyone, I urgently need an engineer to take a look at the issue. My router has been flashing orange and white and has stayed that way despite the number of resets, I have checked wires and I've not had a single connection to the internet these past few days.
on 06-04-2020 12:15 PM
I'm sorry to hear you're experiencing problems with your service. We are doing our best in these unprecedented circumstances due to the Corona Virus
Your previous post was replied to by OCE_Karl on Wednesday, can you please just stick to the one thread as multiple threads for the same issue can cause confusion