Bring back live chat

[crossworder]

We are paying talktalk for a service therefore should be able to contact them when there is a problem with the service. My internet has been dreadful since Christmas Eve.. Where is live chat. Everytime I click on service status and talktalk states that they have found a problem with my connection and I can use live chat. The link to live chat doesn't work. Surprise surprise. Bring back live chat.

[Funky-Gibbons]

@crossworder have you tried using a different browser I used live chat yesterday using windows explorer.

[ferguson]

Live chat has never gone away, you must be having a specific problem. So rather than posting an “Idea” which really isn’t one, start a support topic.

[OCE_Karl]

Hi crossworder

There are no reported issues with Live Chat and the link is working here.

Add your home phone number to your profile and I'll take a look at your connection.

Thanks

Karl. 

[starfish]

I stopped being able to access the chat facility last year and I still can't, even when a link was provided.  I haven't changed my browser.  What is the way to get it back?

[ferguson]

@starfish It’s best if you start your own topic.