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Bring back live chat

First Timer

We are paying talktalk for a service therefore should be able to contact them when there is a problem with the service. My internet has been dreadful since Christmas Eve.. Where is live chat. Everytime I click on service status and talktalk states that they have found a problem with my connection and I can use live chat. The link to live chat doesn't work. Surprise surprise. Bring back live chat.

Conversation Starter

@crossworder have you tried using a different browser I used live chat yesterday using windows explorer.

Ready to learn something new today
Community Star

Live chat has never gone away, you must be having a specific problem. So rather than posting an “Idea” which really isn’t one, start a support topic.

Community Team - TT Staff

Hi crossworder


There are no reported issues with Live Chat and the link is working here.


Add your home phone number to your profile and I'll take a look at your connection.





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Popular Poster

I stopped being able to access the chat facility last year and I still can't, even when a link was provided.  I haven't changed my browser.  What is the way to get it back?

Community Star

@starfish It’s best if you start your own topic.