on 12-03-2019 12:12 PM
Been without broadband for 7 days now, Have logged 5 plus calls via chat, keep being fobbed off saying openreach need to make a visit and they will update me, contact again in 24 - 78 hours.
I've not had a single update from talk talk despite them taking my number for updates. I am being fobbed off, they cant provide a call reference, they cant chase open reach and cant tell me anything.
I just finished another support chat that was disconnected because they didn't want to deal with me. I got a message saying .....I just want to check if you are still there as I haven't received a response from my last post to you?... immediately followed less than a second later them disconnecting me.
Is it possible to actually have the problem resolved?
on 12-03-2019 01:30 PM
I've answered your other thread.
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
WEAR A MASK - WASH YOUR HANDS - SOCIAL DISTANCE