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Broadband and phone down

Insightful One
Message 21 of 21

Our broadband and phone went down sometime between 9.00 and 10.30 yesterday.  For most this may not be too much problem, but with only PAYG mobile and not much credit, I didn't want to phone TT help.  Our neighbour also with TT said their phone wasn't working, but BB was.

He phoned and was told there was a problem with phone in our area.  At least it wasn't just us, I suppose.  Could TT not inform by text when things are shut down/  That's the point of giving out my number.

Any idea why our BB wouldn't work?

It came back yesterday evening but connection is slow this morning.  Have run on TT speed test.  Could someone check and see if connection can be improved.