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Broadband being very slow - less than the promised 31 mbps

Pattisonm36
Chatterbox
Message 2 of 2

I am having problems with WIFI speed around the house and to the router - the router is consitently getting just 28 mbps download over the last week, my computer has been getting just 3mbps on a wired connection.  This makes home working and on line schooling really difficult.  Any suggestions please ?

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1 REPLY 1

Debbie-TalkTalk
Support Team
Message 1 of 2

Hi Pattisonm36

 

I'm sorry to hear that you're experiencing slow speeds.

 

Have you tried powering down the router for 30 minutes and then running a speed test?

 

Thanks

 

Debbie

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