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Broadband buffering & test says slow.

Anonymous
Not applicable

on ‎21-06-2021 02:19 AM

Message 2 of 2

For two days my broadband has been constantly buffering & speed test states slow.

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Debbie-TalkTalk
Support Team

on ‎21-06-2021 09:10 AM

Message 1 of 2

Hi Kate

 

I'm sorry to hear this.

 

I've completed a line test which hasn't detected any faults and your line is in sync at 39.2mb.

 

Please can you power down the router for a full 30 minutes and then run another speed test?

 

Thanks

 

Debbie

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