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Broadband connection terrible

Cmj_f
Team Player
Message 4 of 4

My Internet service has been worse than usual over the last week and I have just tested my line. I'm only getting 7mps! My router is up high and not near any electrical items. Nothing has changed in the setup. 

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3 REPLIES 3

Message 1 of 4

Hello,

 

Would it be possible to run a wired speed test so we can see how this compares please.

 

Thanks

 

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Cmj_f
Team Player
Message 2 of 4

Hi I am running the test wireless 

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Michelle-TalkTalk
Support Team
Message 3 of 4

Morning,

 

I'm sorry to hear this. I can see that the sync speed has increased again in the last 24hrs. Are you running the speed tests wired or wireless?

 

Thanks

 

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