Broadband drops out several times a day

[michael_burns]

Hi,

Could I get some help with an issue I'm having please?

My Broadband (non Fibre) keeps dropping out and I have to reboot the router to get it back, this happens several times a day.

Thanks

[Debbie-TalkTalk]

Hi michael_burns

I will post on your other thread.

Thanks

Debbie

[michael_burns]

Hi,

I have just noticed I have another thread open (pc crashed when creating this so thought it wasnt created) for the same issue.

I've updated the first thread with the info you asked for.

I cant seem to delete this thread?

Sorry for any confusion

Thanks

[Debbie-TalkTalk]

Hi michael_burns

Are you experiencing any faults with the landline service when making calls? (noise on the line)

Thanks

Debbie

[michael_burns]

I've attached a pic of the junction box outside, it has no cover so my wiring which goes to it is exposed...... Likely culprit?

Also

Grabbed this from the routers log after a Broadband drop out this morning:

Mar 11 09:55:48 LCP down.
Mar 11 09:55:48 Connection terminated.
Mar 11 09:56:12 ATTACK Detected: SPI attack from WAN (ip:62.24.196.13) detected. Packet dropped.
Mar 11 09:55:56 read /etc/hosts - 0 addresses
Mar 11 09:55:56 using nameserver 79.79.79.79#53(via ppp0)
Mar 11 09:55:56 using nameserver 79.79.79.80#53(via ppp0)
Mar 11 09:55:56 ignoring nameserver 127.0.0.1 - local interface
Mar 11 09:55:56 ignoring nameserver ::1 - local interface
Mar 11 09:55:56 reading /etc/resolv.conf
Mar 11 09:55:56 using nameserver 79.79.79.79#53(via ppp0)

Weirdly the IP blocked for an attack belongs to Talk Talk???

62.24.196.138 IP Address Information
ISP TalkTalk Communications Limited
Usage Type Unknown
Domain Name talktalkbusiness.co.uk
Country
City Manchester, England