Found a spare microfilter - makes no difference.
How do I claim compensation from TalkTalk, I’ve had no internet access for a day now, and a virtually non-existent service for the last 3-4 weeks?
I'm really sorry to hear this.
I've sent a replacement router, this should arrive within the next 24-48hrs.
Please let us know how the connection compares with this router.
Hi @OCE_Debbie - new router arrived last night, and everything is now working (finally got Fibre!) - thanks. 👍🏻😁
I’ll send the old, faulty router back.
One final question: Am I entitled to compensation for “total loss of service”? I had zero broadband connectivity from Thu 5th September until Tue 10th September.