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Broadband stopped working

Wendy Duncan
First Timer
Message 2 of 2

My broadband stopped working on 27/07/21. I have done a connection check and tried turning off and on but nothing is working. Can someone urgently help me please?

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1 REPLY 1

Michelle-TalkTalk
Support Team
Message 1 of 2

Hi Wendy,

 

I'm really sorry to hear this. The line test has detected a potential voice fault. Do you also have no dial tone?

 

Thanks

 

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