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Broadband help

For queries about your TalkTalk broadband service.

Broadband

Petra14
First Timer
Private Message

on ‎11-08-2022 03:29 PM

Message 4 of 4

3 days ago i placed order for broadband and still didnt even received confirmation email with order number. Tried to call help line but couldnt make call. How or where i can get help ?

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3 REPLIES 3

Michelle-TalkTalk
Support Team
Staff
Private Message
In response to Curly1964

‎15-08-2022 06:21 AM - edited ‎15-08-2022 06:22 AM

Message 1 of 4

Hello,

 

I'm sorry to hear this. Please can you create your own topic in the Billing Section and we can look into this for you.

 

Thanks

 

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Curly1964
First Timer
Private Message

on ‎12-08-2022 02:53 PM

Message 2 of 4

My broadband has been cancelled by mistake and now how to wait until Sunday to ring the sales team and my broadband still won't be on 

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Karl-TalkTalk
Support Team
Staff
Private Message

on ‎12-08-2022 06:26 AM

Message 3 of 4

Hi

 

Was this an order for full fibre to the home or standard broadband ?

 

Karl

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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