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Can't access a website

Milada
First Timer
Message 2 of 2

So, I tried on every single device in the house to access a H&M webiste and it doesn't work. I tried to open it using an app and it says something like ' an important service is temporarily unavailable and the app cannot function without it. Please try again later'. It doesn't work since yesterday morning, I called h&m customer services and they have no idea. Interesting is that if I try to access it using my mobile data it works ! But if I try access it using the WiFi it doesn't. 

 

Any ideas ? 

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1 REPLY 1

Karl-TalkTalk
Support Team
Message 1 of 2

Hi

 

Log into My Account online and check your home safe settings.  Are any of these active ?

 

Thanks  

 

Karl. 

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