cancel
Showing results for 
Show  only  | would you rather see results for 
Did you mean: 
Need help?

Can't connect to my employers server.

Reply
4 REPLIES 4
First Timer

I have been advised by our IT company to ask to have my scam protection software turned off as its blocking the VPNs access. He believes its called Scam guard. Could you help?

Community Team - TT Staff

Hi,

 

Can you please add your home phone number to your Community Profile so I can locate your details.

 

If unsure of your number, simply dial 17070 from your land line phone and this will confirm the number for you.

 

Please reply when this has been updated.

 

Thanks

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

First Timer

Hello,

 

That's my phone details updated on My Settings. 

 

Thanks, 

Community Team - TT Staff

Hi AaronHorizon,

 

I've sent you a PM to confirm some details, if you'd like us to disable Scam Protection can you please reply to the PM with the answers to the security questions


Chris

Community Team - TT Staff

Thanks for the PM, I've switched off scam protection as requested 


Chris