Broadband help

For queries about your TalkTalk broadband service.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't play multiplayer games on xbox service. "Teredo is unable to qualify"

tomasmhill7
First Timer
Message 3 of 3

I'm unable to connect to multiplayer online servers on Xbox games on my Windows 10 pc.

I tested my NAT type in Settings>Gaming>Xbox Networking and it say's "Teredo is unable to qualify"

 What does this mean? Is my router blocking this ?nattype1.PNG

0 Likes
2 REPLIES 2

Michelle-TalkTalk
Support Team
Message 1 of 3

Hello,


 

Can you please update your community profile to include your:


  • Name

  • Telephone number

  • Alternative contact number

  •  

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.


 

Thanks

 

0 Likes

Gliwmaeden2
Community Star
Message 2 of 3

Please add your Talktalk landline number to your community forum profile details for TT staff to identify your account, @tomasmhill7.

 

Go via your avatar/name; settings; launch profile wizard. 

 

Staff reply Monday to Friday. Please look out for their response. 

Gliwmaeden2, a fellow customer.