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Can’t see router

MarkE1
First Timer
Message 2 of 2

Some devices I have can’t seem to see my WiFi router. Affecting a kindle (only one of ours), Samsung phone and now Hp printer.  Router just does not appear on the list of available WiFi points (I can see my neighbours!). Doesn’t matter how far I am away from the router and it’s consistent (it’s not a capacity issue for example). Any ideas? Thanks. 

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1 REPLY 1

Michelle-TalkTalk
Support Team
Message 1 of 2

Hi MarkE1,

 

Can you please update your community profile to include your:

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread Once you've updated your profile please post in your topic to confirm it's updated. 

 

Thanks

 

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