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Cancel my contract

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2 REPLIES 2
First Timer

Hi,

At first I tried to move my existing contract over to my new house, which they originally told me I could do, but now apparently I have to start a brand new 18 month contract, which is also more expensive.

So, now I just want to cancel the contract, but when I tried to phone them they cut me off because that particular line is closed due to coronavirus! On the website it says I need to call them to cancel, so how do I do this now??

 

Thanks!

Community Team - TT Staff

Hi @bvdsirkemvvf

 

If you cancel you are aware that there may be a cancellation charge if you are still in contract.

Participant

maybe you can call your bank and cancel it from there?