Cancel my contract

[bvdsirkemvvf]

Hi,

At first I tried to move my existing contract over to my new house, which they originally told me I could do, but now apparently I have to start a brand new 18 month contract, which is also more expensive.

So, now I just want to cancel the contract, but when I tried to phone them they cut me off because that particular line is closed due to coronavirus! On the website it says I need to call them to cancel, so how do I do this now??

Thanks!

[OCE_Arne]

Hi @bvdsirkemvvf

If you cancel you are aware that there may be a cancellation charge if you are still in contract.

[BullHorde]

maybe you can call your bank and cancel it from there?