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Certain apps are not connecting properly through wifi.

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3 REPLIES 3
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First Timer

Thos is driving me crazy! Facebook and other apps will not refresh or connect properly. They work fine on 4g. Because I keep using my data up I can't even use a system I thought would work! Tried doing the refresh, uninstall app and refresh router. No good 😨

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Community Team - TT Staff

Hi Zitamac

 

I'm sorry to hear this.

 

Please can you log into My Account and check if HomeSafe/KidsSafe is switched on? If this is on then try switching this off to see if it resolves this issue?

 

Thanks

 

Debbie

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First Timer
Yea it seems to be working!!!!! Thankyou 😉
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Community Team - TT Staff

Hi Zitamac

 

That's great, thanks for keeping us updated 🙂

 

Debbie