Hi pbar100, is your connection back up now? I ran a line test as a precaution so it will have dropped for a couple of minutes. Let me know if you need anything.
I've reset your data port but this doesn't seem to have resolved the issue.
Do you have another router that you can test with? If not then could you try resetting your router to factory settings - please let us know how you get on
Well, my broadband came back on at around 3.30pm, on it's own, I didn't have to do anything. I did think it was an outage as opposed to a hardware fault in the house.
The connection was lost from at least 6.00am (I think quite a while before but that's when I noticed it) until, as said, 3.30pm approx.
Unusual for it to be out for so long on what is typically a reliable connection.
Do you know what the issue was please?