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Connecting google assist

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4 REPLIES 4
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First Timer

Can anyone tell me an easy way to connect my Google Assist to the wifi please?

M Clark
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Community Team - TT Staff

Hi Margaret,

 

What happens when you try to connect, do you receive any error messages?

 

Thanks

 

Highlighted
First Timer

Hi. These are the screens we get when we try to connect the Google hub/assist

Kind regards

Margaret

M Clark
Highlighted
Community Team - TT Staff

Hi Margaret,

 

@KeithFrench - Would you be able to offer any advice?

 

Thanks 🙂

 

Highlighted
Community Star

Hi @Margaret_141 

 

@OCE_Michelle has asked me to help you. Please can you confirm a couple of things for me:-

 

  1. What make/model of router are you using?
  2. Which is the device that actually connects to the WiFi, is it Google Nest or Assist or both? I do not have any of these but as they are networking devices I should be able to help.
  3. Is it a case that they will not connect at all to your WiFi, or that they connect & do not work?
  4. What is the basic WiFi specifications of this device(s) in terms of its WiFi mode (often 802.11b, g, n etc & do they support WPA2 security mode plus AES encryption?
  5. The mention of using UPnP means that you are laying yourself open to security vulnerabilities across your local network if you use this. To use Port Forwarding is far more secure but there is no point in considering this until a connection is achieved.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please mark it as the Best Answer.
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