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Connection failure in north London during the night 21 - 22 Sep 2021

Martin84
Whizz Kid
Message 4 of 4

Hello

 

Is anyone able to explain why my broadband connection failed during the night  21 - 22 Sep 2021?

 

Rebooting the TalkTalk Wi-Fi Hub achieves nothing because it simply displays an amber light indicating a fault.

 

The hub was fine earlier and all authentication settings are correct as far as I can determine.

 

Thanks

 

Mr Morgan.

 

0 Likes
3 REPLIES 3

Message 1 of 4

Hi Martin84

 

Thanks for your reply.

 

If you do experience any further issues then please let us know.

 

Debbie

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Martin84
Whizz Kid
Message 2 of 4

@Debbie-TalkTalk 

 

Well, everything appears to be alright now. But the connection failed as I described it in the initial message of this chain.

 

I shall keep an eye on things.

 

Thanks

 

Martin84.

Debbie-TalkTalk
Support Team
Message 3 of 4

Hi Martin84

 

I'm sorry to hear this.

 

I've completed a line test which hasn't detected any faults. Is the router currently switched on?

 

Thanks

 

Debbie