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DSL 3680 issue

John C2
First Timer
Message 4 of 4

I have had my DSL 3680 router for a few years. Unfortunately it no longer seems to be sending a reliable signal to the TV via the Ethernet cable. Recently I also had problems with the WiFi. I understand that an updated version is available. I am told fibre is unavailable at my location, but is it possible to obtain a new updated router? John. 

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3 REPLIES 3

Message 1 of 4

Hi John

 

The replacement router is on its way, please allow 24-48hrs for this to arrive.

 

Let us know how the connection compares with this router.

 

Thanks

 

Debbie

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Message 2 of 4

Thanks..details now added as requested

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Karl-TalkTalk
Support Team
Message 3 of 4

Hi John

 

Add your phone number to your Community Profile and I'll get a router out to you.

 

Thanks

 

Karl. 

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