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Disable Wifi Optimisation Request

Message 3 of 3

 Hi @Michelle-TalkTalk  

Could I please request that Wi-Fi optimisation technology is turned off on my line as my channels keep changing after my manual set up, and they change to channels that are much busier when looking at Wifi scanning software.

 

Thank you, please let me know if you need any additional details.

Craig D

Craig Dennis
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2 REPLIES 2

Debbie-TalkTalk
Support Team
Message 1 of 3

Hi Craig

 

Please can you add your TalkTalk landline number to your Community Profile, we can then take a look at this for you.

 

Thanks

 

Debbie

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Skynet_TX
Community Star
Message 2 of 3

Hi @Vj-videophile,

 

It is only the Sagemcom Wi-Fi Hub that has this feature, so if that is the router you have then the staff here will be able to do this for you when they are back tomorrow.