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F1 Security

grumps
Whizz Kid
Message 7 of 7

Has F1 Security been removed I was free with my package

Thanks

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6 REPLIES 6

grumps
Whizz Kid
Message 1 of 7

Yes F  How do i get rid of the pop up that keeps asking me to renew

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Message 2 of 7

Why do I keep getting a Pop up asking me to renew?

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Message 3 of 7

Hi Grumps,  you do mean Fsecure that was under the SuperSafe boost on TalkTalk don't you?

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


grumps
Whizz Kid
Message 4 of 7

Checked My Account  Does not mension F1 Security

Grumps

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Ady-TalkTalk
Support Team
Message 5 of 7

Hi grumps, if you've not recently renewed or changed your package you may still have the free 1 user version. If you've made any changes then you will now have to pay for it. Either way it will show in your MyAccount. 

 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Gliwmaeden2
Community Star
Message 6 of 7

It's no longer free even for just one device,  @grumps.

Gliwmaeden2, a fellow customer.