cancel
Showing results for 
Show  only  | would you rather see results for 
Did you mean: 
Need help?

Facebook and Instagram not working

Reply
3 REPLIES 3
Highlighted
First Timer

Our newly installed WiFi will not allow myself or my partner to use Facebook or Instagram properly. All other apps and Internet connections work apart from these two. We have different branded phones. Please advise, this seems to be a common issue, mentioned in various threads. 

Thanks 

Highlighted
Community Team - TT Staff

Hi leanne8787,

 

I'm sorry to hear this. Does this not work at all or is this intermittent? Are you using HomeSafe?

 

TalkTalk HomeSafe - An Overview

 

Thanks

 

Highlighted
First Timer

Hi, yes I am also having same problem. You're right it seems to be a common problem and I think we might need a new router perhaps? My homesafe is currently activated. 

Highlighted
Community Team - TT Staff

Hi @Khyati

 

Please can you create a new thread, we can then look into this further.

 

Thanks

 

Debbie