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Fast 5364 firmware update

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2 REPLIES 2
tron2901uk
First Timer

I have upgraded to the Fast 5364, however the firmware shows version version SG4K10001400t as of 2017...has this not been updated since 2017? and if so how do i update the firmware as there doesn't seem to be an option within the fast 5364 GUI....

ferguson
Community Star

The firmware should update automatically. If you want to force the process try a factory reset of the router. If that doesn't work let us know and the support team here will help. The current version is SG4K10002600t.

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Community Team

Hi tron2901uk

 

Apologies for this.

 

Please can you factory reset your router using the pin hole reset for ten seconds, we can then try and connect to your router.

 

Thanks

 

Debbie