For queries about your TalkTalk broadband service.
on 30-04-2019 03:07 PM
Hi
Can OCEs advise when this will be available for my location, I've just been advised via chat that it is not available for me despite being able to select it as a new contract
Thanks
on 07-05-2019 11:42 AM
No time frames I'm afraid. Sorry.
on 04-05-2019 11:54 AM
on 01-05-2019 08:11 AM
Hi @gregk
The Fibre speed boost isn't available to you as the maximum speed that your line can handle is 37 mbps, The Speed boost is only available to lines that can reach upto 80 mbps, the company made a decision to remove it from accounts where that would see no benefit.
Hope that explains it.