Broadband help

For queries about your TalkTalk broadband service.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Faster Fibre Boost

gregk
Team Player
Message 4 of 4

Hi

Can OCEs advise when this will be available for my location, I've just been advised via chat that it is not available for me despite being able to select it as a new contract

Thanks

0 Likes
3 REPLIES 3

Message 1 of 4
0 Likes

Message 2 of 4
Hi OCE_Arne
Thanks for the info
That’s a shame, is there a timescale for upgrading the lines
Thanks
0 Likes

Arne-TalkTalk
Support Team
Message 3 of 4

Hi @gregk

 

The Fibre speed boost isn't available to you as the maximum speed that your line can handle is 37 mbps, The Speed boost is only available to lines that can reach upto 80 mbps, the company made a decision to remove it from accounts where that would see no benefit. 

 

Hope that explains it. 

0 Likes